• Here’s an interesting post from Goulston & Storrs about Amazon’s entry into the grocery market via AmazonGo, Whole Foods and Amazon Fresh. (Alexa is now being sold at Whole Foods.)

 

  • Want to freak out some of the luddites in your firm? Show them this article and suggest that your firm do the same so your receptionists can be especially warm to your best clients. To paraphrase the article, OCBC Bank in Singapore is using facial recognition technology to identify facial features in real-time, and thus recognise their Premier Banking customers as they approach the lounge in the branch without needing to stop to look at the camera, enabling the branch staff to provide a more personalised experience.

 

  • Sticking with the somewhat creepy side of AI, Google has developed an enhancement to several popular apps (e.g., Facebook Messenger, WhatsApp, Twitter, Slack) called “Smart Replies” that learns how you write and will craft replies on your behalf designed to sound like you. It also considers your location, daily schedule and other information to which you’ve given it access. Then you review the message before it’s sent — so far at least.

 

 

  • This 38-page report from CBInsights does a solid job of describing the current state of AI and where its headed in 2018. It includes a lot of interesting data. Legal-wise it includes a heat map showing AI in legal as opposed to many other industries, and uses legal data (e.g., patent filings and equity deals) to measure AI activity internationally. The regulation of AI in healthcare is discussed. A handful of Alternative Legal Service Providers are listed. Here’s the Table of Contents: