• I’ve been recommending for a while that law firms embrace chatbots as a way to facilitate website navigation. Here’s a post by Patrick Prior describing the use of chatbots in that application and more ways in which they will enhance the client experience.

 

  • Press release: “aosphere uses Neota Logic to Launch RegTech Apps for Financial Services Clients.” aosphere is Allen & Overy’s online legal subscription business.

 

  • Artificial Lawyer reports that: “(i)nternational insurance law firm Kennedys is teaming up with the University of Manchester to develop next-generation fraud prevention software as part of a machine learning project funded by the Innovate UK Knowledge Transfer Partnership.”

 

  • Artificial Lawyer also has a bit of A2J news: “Canada-based legal bot developer, Tom Martin, has created an experimental divorce bot that you can talk to, … named Larissa.” Again, it’s an experiment, and just tees up the ‘client’ with info in prep for talking to an actual lawyer.

 

  • In this post, Frost Brown Todd’s Stephen E. Embry provides a primer on AI. It’s a bit off on some technical points, but a useful intro for complete novices.

 

  • Meanwhile, in this dialog from Gowling WLG, David Lowe interviews IP partner Matt Hervey who provides a primer more focused on legal services.

 

  • Thanks to Lindsay Griffiths for this summary of a recent LMA “Twitter Chat” about AI in legal marketing. Warning: I was a participant.

 

  • Here’s a nice slide show from Accenture re why and how businesses should embrace AI.

 

This is Thanksgiving weekend in The States, so I’ll be taking a break until Monday. Happy holiday, Americans!!