- This may be a clickbait title: “Is the NZ lawyer of the future a robot?” but the article is an interesting discussion of who will make a good lawyer in the future and how they should be trained.
- The EU’s General Data Protection Regulation (GDPR) goes into effect in 197 days. It will have major impact on AI’s training data (among many other things). Orrick has a cool “EU GDPR Readiness Assessment Tool” to help companies prepare. (HT to @HelenaLawrence for the link.)
- Meanwhile, as the EU is taking extraordinary steps to protect individuals’ privacy, China has deployed 20 million cameras in public places and “… in the name of public safety, the Chinese government will have cameras everywhere in every single corner that can track movements, objects and people so it can build huge database analytics to train artificial intelligence….”
- WHAT?? To protect your privacy, Facebook suggests that you upload nude pictures of yourself. No, really, our world is getting that strange. Details here.
- One last note about AI protecting you, On the Move Systems (OMVS) subsidiary Robotic Assistance Devices (RAD) announces “first security guard Robot deployment.”
- This excellent piece by McKinsey echoes a couple of my favorite admonitions (e.g., don’t start by trying to fit in a way to use AI, instead start by inventorying your strategic challenges and decide whether AI might help address one or two). It’s a good primer on how an why to use AI in a commercial enterprise.
- Bryan Cave continues to show it ‘gets it‘ regarding all this future tech stuff: “Bryan Cave Chief Innovation Officer Katie DeBord will join a panel presentation at the Forum on Legal Evolution, an invitation-only group comprised of legal innovators and early adopters, organized around a shared interest in the changing legal market.”
- Joe Lynyak, Partner, Dorsey & Whitney, will be moderating a panel titled “Artificial Intelligence and Bank Enforcement: A Sword or a Shield?” at the Fourth Annual Federal Enforcement Forum on December 6.
- During my presentation in DC yesterday, some of the more interesting discussion centered on AI measuring and tracking emotion, also known as “sentiment analysis,” an important aspect of any brand, including a law firm’s. Here’s a good overview of the field.
- Legal Marketers: This is an interesting study of consumer customer loyalty, but it is relevant to law firm clients. Consider, for instance, these four loyalty determinants (they sound about right to me):
Does the experience adapt to my individual needs? Is it predictive?
Is the service available when and where I want? Is it prevalent?
Does the vendor help me to filter choice?
Does the experience delight me? Is it differentiated?
- Finally, a few bits of news regarding the future and the whole ‘end-of-the-world’ kerfuffle.
- AI robot and Saudi citizen Sophia says she really didn’t mean it when she threatened to “kill all humans.”
- And, not to worry, this prognostication says all will be fine in about 30 years, as we’ll be loving life and working four-hour days.
- In fact, thanks to AI, in only 10-20 years air travel will once again be the joy of ‘jet-setting.’
- This article from Wharton quotes several of the best AI thinkers and suggests that while a household helper like the Jetsons’ Rosie is quite a way off, a bit of progress may appear in time for this year’s Christmas shopping. (There’s also a lot of good serious thinking in the piece and in this one.)
- But Stephen Hawking is back in the news warning that we’d better get ready for The Singularity: “Success in creating effective AI, could be the biggest event in the history of our civilization. Or the worst. We just don’t know. So we cannot know if we will be infinitely helped by AI, or ignored by it and side-lined, or conceivably destroyed by it.”
- And Ray Kurzweil, one of the seminal thinkers on the subject, still believes that “intelligent machines will enhance humans, not replace us.”
- Meanwhile, this survey by Sage reports that 43% of Americans “have no idea what AI is all about.” (My guess is that the actual number is quite a bit higher.)