• Marketers should take AI seriously (especially re CRM), but don’t be fooled by AI snake oil. “…(W)hile it will transform search marketing and customer relations, everyone claims to have an offering whether they do or not.”

 

 

  • Folks keep asking me about Facebook terminating an AI experiment that spontaneously developed its own language. AGAIN, nothing to be worried about. Here’s what the Facebook folks really said. The BBC says “keep calm.” Charles Osgood of CBS News agrees, as does even Snopes

But Computerworld says we should be concerned, because of longer term implications. So does this editorial from US News.